Your home insurance is there to protect you, and your insurance company will process a claim for roof damage or roof replacement. But do they protect you with their recommended roofing contractor referrals?
Does your insurance company really know who does great roofing work? Do they know the best roofing contractor in the Shreveport area? Why do you get the names that you get when you ask for a recommendation?
Answer, roofing referrals are either friends of the agent, or the roofer managed to get onto a vendor list when a spot became available. But the recommendations are good, right?
We are replacing a three year old roof in one of Shreveport's premier neighborhoods. Why? Because the insurance company recommended a company on their preferred vendors list. The company that they suggested roofed several homes in this neighborhood and went out of business (well they changed their name a little) after finishing these roofs. Be that as it may, there are a lot of roofs having to be re-roofed after just three years. On this house the roof has leaked into virtually every room. Much of the exterior soffit and fascia is water damaged.
In Louisiana, insurance referral lists are short and are first come, first serve. The lists have nothing to do with quality. Furthermore, your agent has probably never been on a roof to inspect the quality of his referral's work and has no idea if the work is good or not.
Southern Roofing offers a five-year workmanship warranty that says that we believe in our work. Not a one year or a three year, but a five year warranty because our guys have been well trained and do great work. In fact, we have had other roofing companies call us to fix their leaks and screw-ups. Our competition just knows that we are the best roofing company in Shreveport.
If the name you hear when you ask for a referral isn't Southern Roofing, then do your agent a favor and introduce him to Southern Roofing.
With Hurricane Harvey pounding Texas and Southern Louisiana, we look at our fellow man with profound sadness. Many families will lose their homes and valuables during this storm. Our prayers go out to them, and we urge our friends and neighbors to join us in donating to the rescue effort.
Here in the northern Louisiana, we don't often deal with the full force of hurricanes because of our distance from the gulf coast, but we do encounter tropical storm winds like Harvey (as it passes by in the next day), tornadoes, hail, and strong thunderstorms.
After a storm, remember to look up at your roof. We have had many strong storms go through our area over the past few years, and those storms have done significant damage to roofs. How would you know if your roof is damaged? Check the ceilings in your home for water spots, check the roof for missing, blown, buckled or unaligned shingles. If you think something is amiss, by all means call Southern Roofing to provide you with a free roof inspection. We may not get hurricane force wind from Harvey, but we will get rain; and rain is the true enemy of a house with a bad roof.
Yesterday, Southern Roofing completed roof repairs to a new house in one of the new and premier neighborhoods in Shreveport. The house is beautiful and expensive, but the roof was already in bad shape. How could this be, in just a couple years? It's easy to see, when you're on the roof. The contractor hired the cheapest labor he could find to do the roofing. A properly installed roof leaves no less than six nails in each shingle. This roof had just two nails in each shingle.
This issue can be referred to as "high nailing." This leaves nails further above the optimal nail line and causes shingles to easily get raised above the roof base by strong wind. On this house, literally half of the shingles were sliding or pulling loose from the roof.
The take away from this story is that not everyone who claims to be a roofer is a roofer. North Louisiana is full of guys who have roofing as a business, but don't know anything about the actual art of roofing.
If you want a professional company with professional roofers, call Southern Roofing!
Beware!!! Many insurance agents and insurance companies are getting into the referral business. Unfortunately, insurance companies and agents do not know which roofing companies do great work, they simply know who is "qualified." Southern Roofing is starting work on a beautiful home in Southern Trace that will require a new roof, new soffits around the entire exterior, new sheetrock on ceilings and walls throughout the home, and the painting of virtually the entire house, both inside and outside due to a bad referral from an insurance company. The company that did the installation, closed their business and changed the name of the company in an attempt to escape dealing with the problem.
Insurance companies, adjusters, and their agents know insurance, Southern Roofing knows roofs! Remember that you never have to use a roofing company recommended by an insurance company.
August 2017 has already been an unusually rainy month for a north Louisiana summer. Extended rain typically means that roofing companies are busy patching leaks. For many companies this means they have an opportunity to use their "Tar Gun."
Homeowners should BEWARE!!!
Tar is a short term product that will crack and reintroduce the leak at a later date, generally after only a year or two. This means that the roofer who spreads tar all over your roof is not solving the problem, just delaying it.
Call Southern Roofing if you have a roof leak, and let us repair your roof the proper way, because you want a real solution.
People often ask what makes us different from other roofing companies. One of the chief distinctions that we have is that we care about our work. This picture was taken of a brand new roof that was installed by a competitor. Notice that they used both black and brown metal trim. Some areas of the roof are black, while other ares are brown. In this image, they used both in the same roof seam. We were called by the homeowner to repair a number of these mistakes.
This homeowner would have saved over $3,000 had he allowed us to roof his home. We would have completed the job for the insurance settlement amount, not above it.